I appreciate you for getting back to us, @Bryan M. Let me step in and share details about migrating your payroll expenses to the costs associated with projects in QuickBooks Online (QBO).
In QBO, there are three scenarios why payroll expenses are not reflected in your project expenses that are currently working by design.
First, you have a salaried employee who tracks hours on timesheets. All hours, whether are more or less hours on the timesheet than the salary hours on the run payroll, all hours will only reflect under one customer or project. As a workaround, you can run an Itemized Total Time report in QuickBooks Time and filter by employee and date range.
Second, you have an hourly employee. If you have 30 hours allocated on the timesheet but added another ten on the run payroll, those ten hours will display as Not Specified since they were never on the timesheet.
Third, you have an hourly employee who has 40 hours in regular pay but is separated into 30 regular and ten overtime. The timesheet has now been disconnected from payroll and will reflect as Not Specified because you did not make the edit on the timesheet first, but on the payroll instead.
If you don't fall into any of these scenarios, I recommend reaching out to our customer support team since we currently have an ongoing investigation regarding your issue. This way, you'll be notified via email whenever new updates are made available. To do that:
- Go to the Help icon and choose the Search tab.
- Select Contact Us.
- Describe your concern and select Continue.
- Choose between Chat with us and Have us call you.
Additionally, here's an article with a list of payroll reports you can run to view information about employees' wages, taxes, and deductions: Run payroll reports in QuickBooks Online Payroll.
Fill me in if you have additional questions about payroll expenses. I'll be more than glad to assist you anytime. Keep safe, and have a great rest of the day!
