I can share some information about the error you're having when trying to export your data from QuickBooks Online to QuickBooks Desktop, @pharmaco2000.
We recently encountered an issue while attempting to export the data from QuickBooks Online Payroll to QuickBooks Desktop (QBDT). This product investigation has already been resolved. Since you're still having this error after trying clearing your browser's cache and using other supported browsers, I recommend you getting in touch with our Customer Support team. They can further check your account in a secure environment and help you resolve them.
Follow the steps below:
- Go to the Help icon to connect to a live support agent.
- Provide us with some information about your concern.
- Select the Contact Us button and provide some details about this concern, then on the Let's talk button.
- You'll now be provided options on how to connect to our Customer Support.
You can check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.
Once resolved, you can follow the steps outlined on the following article on how to export payroll transactions to QBDT: Export your payroll data into QuickBooks.
I'm always here if you need further information about exporting your payroll data to QBDT. I'm always glad to help in any way I can. Have a great rest of the day!
