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Employees and payroll
If you fully read my explanation, you would have understood I was referring to a work around to avoid filing this stuff within quickbooks and relying on them to get it correct. QB actually does have the correct rate in the payroll settings, the problem is the math function built into that rate is not calculating correctly. Which would be a software glitch, I have been reporting it for a very long time now and keep getting told I am the only one having the issue and that no one else is reporting it. This last week I finally got someone to believe me by looking at the calculations I showed them and they opened a ticket for me. However, if no one else is filing a work order than nothing will get done. But I hate to be the bearer of bad news- switching services will not be the answer- I tried- and after working with several other companies found qb to be the best of them as far as all these stupid issues- the problem lies in the programming- they seem to have programmers that do not have a full grasp of accounting when they build these accounting programs. Secondarily, most states do not have all the oddities that WA has in these mandatory deductions so the software people need to learn to program accordingly. Personally, I feel QB in particular failed when they decided to make a new software for their online program instead of making online identical to desktop and allowing users to input their own numbers and make corrections. Instead, they chose to build this platform and hire people who have no idea what they are doing.
My work around, is to only rely on your payroll summary but use a spreadsheet to make sure your calculations are done correctly at the payroll level each time you run payroll and build a payroll deduction to account for them and then file through the state- but I was specifically speaking to the user who was discussing with me, as to my personal solution to make sure the quarterly reports are correct. All businesses should be checking the math regardless and making sure that the data is reported correctly.
Sadly, sometimes, the quickest answer is a work around