JamaicaA
QuickBooks Team
QuickBooks Team
‎October 09, 2023 02:39 PM

Employees and payroll

Hi there, @steven-maus.

 

Thank you for choosing QuickBooks as your payroll tool. I understand the importance of recording paychecks as well as tracking them accurately. Allow me to share additional information to help correct the gross paycheck and net amounts on the Profit and loss report.

 

First, let's review your Accounting Preferences from the Payroll Settings. From there, you can choose the correct account to allocate the wages. This will help us verify the possibility of having the bank account associated resulting in an overstatement. I'll show you how:

 

  1. Go to the Gear icon and select Payroll Settings.
  2. Scroll down to the Accounting section and click the pencil icon.
  3. Make the necessary changes to which account you'd like to use for the wages.

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To learn more about the different payroll account types you can use to track your payroll transactions, refer to this guide: Change your accounting preferences in QuickBooks Online Payroll.

 

I recognize the need for accurate accounting as the program is accounting software. Please know that books should not be off. Therefore, you don't always have to compensate for the wrong numbers. If you'd like to seek help from our representatives, contact our Support Team. They can pull up your account in a secure environment and investigate this matter further to provide appropriate solutions. To proceed, follow the steps below:

 

  1. Go to the Help icon and choose Search.
  2. Click the Contact Us button and enter your concern.
  3. Press Continue.

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Please note our operating hours so you can contact us timely. For other ways to reach us, refer to this article: Contact Payroll Support.

 

Do you need help paying and filing your taxes after correcting the duplicate payroll and net amounts? Read through this article: Pay and file payroll taxes and forms in Online Payroll.

 

I'm just a click away if you need further assistance reconciling accounts or handling payroll transactions. Let me know in the comment section below if anything else comes up. It's my pleasure to help you.

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