Hi, everyone. I understand your frustration and concern regarding the inability to e-file your 941 forms. I'll share an update on this matter.
There is currently an open investigation into this issue. Rest assured, our engineering team is working diligently to address the problem and is implementing a solution as quickly as possible. Please get in touch with our Customer Care Support team to add you to the list of affected users and receive updates once it's available. You can refer to the steps provided by my colleague @JenoP on how to contact our support.
In the meantime, consider printing and manually filing the 941 with the FED through the Federal portal as an alternative method.
Your patience and understanding are appreciated during this time. Please let me know how I can be of further assistance to you.
