test7777777
Level 2

Exporting payroll reports - expired certificates

When exporting reports from QB Enterprise 23.0 to Excel you typically have to click "Enable Content" to get macros enabled then the report loads.  The issue we identified today is that certain reports are tied to certificates that expired in April of 2023 and as such the macros cannot be enabled.  Intuit is aware and are currently researching.

 

We've seen this on multiple reports, not all, but one of them specifically is exported by going to REPORTS > EMPLOYEES AND PAYROLL > MORE PAYROLL REPORTS IN EXCEL > DEFERRED COMPENSATION REPORT (FOR 401(K) & MORE).

 

Instead of seeing an option for "Enable Content" it only says "Options" and when you click on that you see that the Intuit certificate in question expired on 4/16/23.