Employees and payroll

@Angelyn_T  RE: If you're trying to save your employees' records with the same SSN as discussed in the thread, the system allows you to perform the process by simply clicking on the Yes menu. I'm adding this screenshot as your visual reference.

Well, yes, that's how QuickBooks should work, but it doesn't anymore due to the recent idiotic changes Intuit has made to the Employee records. I guess you didn't get the memo. Given all of the complaining here - and probably all the phone calls you're getting - I'm surprised you're still unaware of these changes.

Oh, and also you could have actually read the thread and understood the customer's question before answering with obsolete screenshots and incorrect product claims. That would have been another way for you to get up to speed on the huge issues this thread exposes - including the inability to correctly file W-2's and other tax forms for employees who have Applied For an SSN but not yet received it.

Here's what the customers on this thread are complaining about, from QuickBooks 2022 R11:

Note the new "Required Info" tab, and the completely lame reason for it, "so you can make the most out of our employee benefit offerings" (which have nothing to do with creating a payroll) and the message, which clearly states that you can't save the employee if there is another employee record with the same SSN, something which had for 30 years been just fine to do.

How is it that someone at Intuit with the power to make changes lacks so much understanding that they think forcing customers to enter all of this newly-required information - not required for payroll - and and adding new rules around SSN's that are actually harmful for customers trying to do their payroll correctly - just for the benefits add-ons that a customer might use - is a good thing?  It's mind blowing that Intuit could be so inept.