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Employees and payroll
I am having a similar issue. QB desktop not enterprise. We did have an issue with the payroll license but numbers are correct now.
Trying to start direct deposit. All paychecks since the beginning of 2022 are waiting to be sent with $0 amounts. This seems to be keeping payroll from updating correctly. They are all previous paper checks. Direct deposit is not marked on these checks. Payroll support wants me to do a backup, delete all the paychecks which does clear them out of the send window (I tested one). Then restore the backup and he thinks they will no longer show up in the send payroll data window.
Any thoughts on this?
Thanks