Employees and payroll
I can see the urgency of getting your QuickBooks Workforce access issue resolved, Shelby. Let me redirect you to the best help available.
The initial steps provided by my colleague are intended for QuickBooks Online. She already updated it to avoid unnecessary confusion. You can go ahead and pass the instructions on to your employer to resend the invitation, so you'll get to access QuickBooks Workforce.
Moreover, we're unable to directly resend the invite on behalf of your employer for security purposes. In case the issue continues, I'd recommend letting them contact our Payroll Care team. They can create a case to trigger an investigation to get this fixed in no time. Here's how:
- Go to Help, then select QuickBooks Desktop Help.
- Select the Contact Us button.
- Enter a brief description of your concern in the What can we help you with? field and click Continue.
- Choose a way to connect (Chat or Callback).
Once everything is all set, you may want to check out this article to guide you in viewing and printing your paycheck details, time off balances, and year-to-date pay in QuickBooks Workforce: View your pay stubs, time off, and year-to-date pay in QuickBooks Workforce.
Let me know if there's anything else you need in managing your QuickBooks Workforce account. I'm always ready to help. Keep safe, and have a great day.
