crystala
Level 3

Employees and payroll

Honestly JamesAndrewM - If you've read through my comments, you'll know I've been working with workforce support chat.  I've also been a proadvisor longer than Intuit has had version #'s.  I know your program quite well.  I really don't know why I put myself through this frustration, except that now and again someone actually reads and gives me something useful to help my staff and my clients staff.  Why would you give me instructions on how to pull a payroll summary when i'm needing my employees to gain access to their workforce accounts?

So, yes I can send them 30 plus names and email addresses and each employer's name and EIN and one by one chip away until I have them all solved.  Just once I wish Intuit would be honest and say that they have an issue when we bring it up.  Even the banks are easier to get into than Workforce is!!!  I don't mean to be rude, I just want the QuickBooks Team to read and understand what is happening.