jenop2
QuickBooks Team

Employees and payroll

I have details to share about this error to help you move forward, Karen.

 

The investigation for this error "We can't sign you in. Your employer has adjusted your access to Workforce. You'll need to reach out to them to regain access" when logging in to QuickBooks Workforce has been tagged as closed and resolved in our records. 

 

This means that our engineers was able to sort this out and deploy a fix. Users have also reported to successfully logged in and view their payroll information.

 

Can you tell us if only a specific employee is unable to access or all of them? If all employees are getting the same error message, I would recommend reaching out to our support team.

 

They can review the employee's records to identify the cause of the error and ensure they have access to their account to view their paystubs.

 

Please go to these link and articles to reach out to them:

 

 

For additional reference when using QuickBooks Workforce, let me share this article with you: Troubleshoot Missing Pay Stubs in QuickBooks Workforce.

 

Feel free to return to the Community if you need further help with QuickBooks. We're here and ready to provide the assistance you require.