DataDriven
Level 1

Employees and payroll

I am exploring other payment options now. With all of the issues of running a business successfully, Intuit has made a very greedy mistake. They have no business making customers pay extra to provide services that should be covered within regular monthly fees. Instead of adding value to their product to cause synergy and positive feedback from satisfied customers, they have guaranteed the opposite effect. Do they think any of us will tell our colleagues to use their products after forcing charges that are clearly unwarranted? Do they think that any of us have time or wish to allocate staff to answer PCI questionnaires? Do they think we will be satisfied having to pay extra charges for mistakes that can be made in the PCI process while the reason businesses used their services initially was to avoid having to become credit card processing experts? I really don't think they get all of the ramifications this decision will have moving forward. I don't trust this product as I once did. This is a sign to make sure my other similar products from other providers are up to date, just in case someone like Intuit tries to interrupt my operations with fear tactics.