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Employees and payroll
This is ridiculous. I never even touch my customers’ credit cards. The only interaction their card has through the entire “process” is via intuit provided hardware and software. This is so obviously just a way to make money. I’m sure your “partnership” with SecurityMetrics involves a large commission for the revenue you send them.
Inuit needs to realize it’s not the only game in town anymore. Keep squeezing people for every penny that you can, and you will lose clients.