Employees and payroll
Hello there @AD60. I'm here with some steps so we can reverse or cancel the payroll that you've already run.
Depending on your processing time and payroll service, you can simply void or erase a manual paycheck that you used.
If it was a direct deposit, we may void it by going to that employee's Paycheck list. Note that we need to do this before 5 PM PST or it can't be canceled.
Here's how to do this with QuickBooks Online Payroll Core, Premium, and Elite:
- Go to the Payroll menu then select Employees.
- Select the employee then click on Paycheck list.
- Find the paycheck to delete or void by setting the Filter.
- When ready, select Delete or Void.
- Click Yes to confirm.
If you're using other payroll services, feel free to check out this article for the step-by-step process: Edit, delete, or void employee paychecks.
On the other hand, if it is already processed for ACH, we're unable to cancel the process anymore. However, we can perform a reversal request. It's important to remember that this doesn't guarantee the recovery of the funds.
To know when and how you can request a direct deposit reversal, check out this article: Reverse a direct deposit. I'd recommend taking the time to read the Determine when to request a reversal section to know if you've met the criteria.
Additionally, when everything's all set, you can make use of this helpful article to know how to invite your employees through QuickBooks Online Payroll to see and print their own pay stubs and W-2s online: Invite your employees to QuickBooks Workforce to see pay subs, W-2s and more.
You can always count on me in the comments section if you need more help with payroll or any other QuickBooks-related tasks. Tap me out by leaving a comment below. Keep safe and have a good one.
