BettyJaneB
QuickBooks Team

Employees and payroll

Thanks for letting me know about this, @Ho.

 

Allow me to share some clarifications about the missing drop-down menu in the State Wage Listing tab when exporting a report to Excel. 

 

I've tried pulling this report on my end using Microsoft Excel 2010, and the drop-down menu comes up. For now, you can try checking out your Excel version if it meets the QuickBooks Desktop system requirements

 

If it meets the requirements, I'd suggest reaching out to your IT professional for further assistance. This way they'll be able to check the functionality of your excel or may roll back some updates. If there's no identified problem on your Excel, you may contact Microsoft directly so they can further investigate what's causing the issue. 

 

Keep me posted if you have any other questions about this concern. I want to make sure you're taken care of. Have a good one!