We use Quickbooks Online. Our issue is almost identical to the original post in this forum. We recently hired a new employee. When I tried to "Add User" the option to select "Time Tracker" as the user type is no longer available like it was with our most recent hire. I have also tried Adding the user as a "Standard User" and giving them limited access but they never receive the email to activate the account. As of right now I am having them fill out their time manually outside of the system and I am entering them for them. We are in the process of adding even more staff so this is not sustainable. We are an accounting firm so it is really important that our employees are able to enter their billable time so our invoicing and reporting is accurate for our clients. What we need is to have that Time Tracker user type available again.
