Employees and payroll
Helping you with your direct deposit concern is my priority, @JMeadows1. I'd be pleased to guide you in reversing the direct deposit and ensure you can pay your employee.
You can delete a paycheck if the payroll status is not yet processed in QuickBooks Online. Also, we process the transaction day before payday, at 5 PM PT. If they're scheduled for (Friday), you can cancel it until 4:59 PM PT (Thursday).
Let’s go to the Paycheck List page and delete the transaction from there. However, if the direct deposit is already offloaded for ACH, we’re unable to stop the direct deposit.
To delete the paycheck, follow the steps below:
- Go to the Payroll menu on the left panel to select Employees.
- Click the Paycheck list link under Run Payroll.
- Set the correct date in the Date Range drop-down and press the Run Report button.
- Tick the box of the paycheck you want to remove.
- Put a checkmark on the I understand that this action cannot be undone and further action is required boxes.
- Hit the Delete Paycheck button to confirm the action.
For more in-depth information, you can go over the following reference: Delete or void employee paychecks.
Then, recreate it as a paper check and enter the correct information of your employee. However, if the direct deposit is already offloaded for ACH, we’re unable to stop the direct deposit. Also, make sure to change the payment method to a paper check before you submit the payroll. For more details, see this article: Change a direct deposit paycheck to a paper paycheck.
Visit the following resources to find out more about payroll funding times and ways to fix direct deposit issues:
Keep me posted if you have other payroll concerns or additional questions about direct deposit. I want to make sure that you can pay your employees on time. Take good care.
