Hi, PCW186.
Let's run some steps to ensure you can review the paychecks of your four employees. I'm here to guide you through the steps.
Let's verify the details of the paychecks on your employee's profile to ensure we selected the correct dates when reviewing the register:
- From the Payroll tab, select Employees.
- Select the employee's name.
- Go to the Paycheck list tab.
- Click the paycheck.
- Review the Pay date, Pay period, and Paid from.
- Click the X icon to exit the page.
Do the same steps for the other employees. If the details are correct, let's go to the register and filter the dates to All dates. Here's how:
- Select Chart of accounts on the Accounting tab.
- Locate the bank account you use on the paychecks.
- Click View register.
- Click the Filter (funnel) icon.
- Under Date, select All dates.
If you're still unable to see the paychecks, I'd suggest reaching out to our phone support so we can check your account and isolate the issue further. You can do so by clicking the ? Help icon.
Once everything's good, you can continue to reconcile the account. I've added this article as your guide in making sure your accounts match with your bank and credit card statements: Reconcile an account.
Fill me in whenever you have payroll concerns. I'm here to help you out.
