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Employees and payroll
The same exact thing is happening to me today now as well. I put in my credit card info to re-activate and never got a Key Code emailed to me and now it can't verify my account and says my EIN is wrong.
This is ridiculous and obviously a flaw in the system that needs to be fixed. Was your issue resolved and if so how? I check my spam folders and nope, no emailed keys.