Fairviewdjc
Level 4

Employees and payroll

No, and I don't think I'd ever send my file to QB/Intuit!  I can't say I have that trust in them.  Although, if you did send it, you could keep a backup and when they send it back, check to see if it worked.  Either way, you're out 5 days of work and that's not acceptable.  Did they ask if they could share your screen and see exactly what is happening?

I didn't get any error codes, it just kept pulling old data with $0 amounts.  It would take forever to generate the file because it was pulling over a year's worth of information to send.

Beyond frustrating!!