PC2017
Level 2

Employees and payroll

We are using Enhanced Payroll on QB 2023 Enterprise for Desktop.  We are dealing with this SAME issue this week!  Multiple file rebuilds and the problem persists.  The final solution per Intuit is to send our file to the Data Service Escalator department which means we might not have our current file for up to 5 days!  Crazy.  I think there is something on Intuit's side that is causing a bug, but we have spent hours on the phone with Tech Support (multiple technicians) and all they do is rebuild the file while getting the same two errors.  Our specific errors are:

 

Payroll Service Data -- Error (2)

 

APPROVALS ApprovalsDataLayerAdapter::GetTxnsApprovalStatus trying to read approvalstatus TView: 17 txnStatus:2208550000

 

APPROVALS ApprovalsDataLayerAdapter::GetTxnsApprovalStatus trying to read approvalstatus TView: 17 txnStatus:2208550000

 

We really need to get this fixed ASAP !