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Employees and payroll
Handling amended forms can be confusing and time-consuming, fillabi, so I'll share some tips to make the process easier for you.
Please know that the steps shared by my colleague above are for QuickBooks Desktop. Regarding your first question, it would depend on if you chose to have us manage your federal and state payroll taxes.
If you turned on the autopay/file feature in QBO, you'll want to contact our support to request a correction. This way, we’ll be able to fix and file it with the IRS. Here's how to connect with us:
- Click the Help icon on the top right corner of the screen.
- On the pop-up panel, go to the Search tab.
- Click the Contact Us button.
- Enter your concern in the description box.
- Proceed with Continue, then choose Chat or Callback.
However, if you opted to file them yourself, you'll need to manually create and submit the amended form. To do this, see the General Instructions for Forms 941-X section from the Internal Service Revenue website.
Furthermore, you must use a paper return even if you e-filed the original form. Don't forget to enter the necessary liability adjustments. You may consult your bookkeeper or accountant in filling out the fields.
I'll be right here to continue assisting if you have any other product questions or concerns about taxes. Feel welcome to leave the details and I'll get back to you as soon as I can, fillabi.