I DON'T WANT TO SHOP AT A BOX STORE! I DON'T WANT TO WASTE AN HOUR OF MY LIFE ON HOLD WITH QUICKBOOKS TO RENEW! I, too, have been a Quickbooks customer for many years and the renewal process seems to get more complicated every year. Why not give existing customers an option: Would you like to renew your Quickbooks and Payroll subscription now? Yes or no. Easy peasy. Geez.
