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Employees and payroll
Let's find out why paychecks for February aren't showing in your reconciliation and guide you to fix this.
It could be that the bank account's name in the Chart of Accounts is different from that on the Payroll settings. Sometimes that's the reason why it is posted to a different account and you're unable to see it in your reconciliation. If you need to change your account, you can follow the steps provided below:
- Go to the Gear ⚙ icon, then Payroll settings.
- Select Edit ✎ next to Accounting.
- Select Edit ✎ to update a specific section.
- Choose which account the transaction of the specific payroll item should go to. Then select Continue.
Another reason is that the paycheck date may fall in March. That's why it's not appearing on your February reconciliation. To learn more on how to resolve incorrect dates on paychecks, check out this article for more information: Fix Incorrect Pay Period Dates On Paycheck.
However, since you've mentioned that the transaction was cleared in February, I suggest reaching out to our support team so they can help you review your payroll transactions from your bank register against the paycheck date. They also have the tools to pull up your account in a secure environment.
Furthermore, QuickBooks provided several lists of payroll reports that you can use for your employees. Check out this article for more information: Run Payroll Reports.
Keep me posted if you have any other concerns about reconciliation. I'll always be right here to help.