I own a large Houston M&A firm and other companies AND work with wealthy investors. I was lured into using QuickBooks and TurboTax a few years ago to save the enormous amount of time and headaches caused by using accounting firms for simple tax strategies. Your software and non-existent customer service is putting my companies in danger as neither QuickBooks Self-Employed nor TurboTax Business are functional as promised. Last year I was told to link my bank accounts and credit cards to QuickBooks and let you do my bookkeeping and taxes, and my troubles would disappear. VERY fraudulent promises!! NOW…you have not recorded transactions, and nobody can speak English or returns my phone calls. I am back where I start every year. Lots of lies, incompetence, ZERO support, and no means of communication as the salespeople lie and disappear.
Please have an English-speaking tech support person contact me or reimburse all my accounts and I can find a local tax expert. Investors? I deal with thousands and I’m a gonna tell them you are trash!
