pigpen73
Level 1

Employees and payroll

Yeah, I've been fighting this one since early last week.  I contacted QB Desktop support, 3 hours later, no resolution.  After 3 days of digging, found a post to downgrade office.  This worked until it didn't.  I disabled office updates both in the OS and in Office itself.  Now, it seems the downgrade isn't working.  Client ready reports are still not being generated.  The environment I'm supporting is a bookkeepers office with 10 employees.  So, yeah, it's been chaos.  Intuit:  You need to stroke Microsoft's ego and get this resolved.  Oh, this is happening with:

Windows 10

Windows 11

Office 2019 Retail

Office O365

QB 2022 / QB2022Enterprise / QB2023 / QB2023Enterprise

 

And the recommendations from the intuit support did not work (verifying/fixing/etc the datafile).  This is NOT a datafile issue.  This is an interaction issue between the QB and Excel.