MikelKent
Level 2

Employees and payroll

Hi ChristieAnn,

I have tried the above and more.

Enabling content (when I can see that as an option) does not create the excel file.

There are different issues depending on the excel file that QB tries to create.

I cannot create any excel file from QB.

I have seen a Trusted Document issue, a Hidden module issue (qbDataConnect), etc.

I contacted QB Support and was on the phone for almost two hours yesterday with no resolution.

They instructed me to contact Microsoft. I did so today. They think it's a QB issue and I agree, because all my excel reports worked prior to upgrading/updating QB.

This issue needs elevated immediately! I am not the only person experiencing this problem.