This is not the impression we want you to experience when exporting payroll reports from QuickBooks Desktop to Excel, MTA Oregon.
We appreciate the effort you put in to adhere to my colleague's above-mentioned recommendations and contact our support agent. I've checked our record and there's no reported case of this error message. We can check the system requirements for your version of QuickBooks since each version works with specific versions of Microsoft Office. If your version of Microsoft Office isn't compatible, we'll need to upgrade.
Once done, follow the steps from Microsoft to repair Microsoft Office. Then go back into QuickBooks and export the payroll report again. If the same thing happens, toggle your Windows UAC settings on and off. This should reset anything blocking the export feature and these steps work for Windows 7, 8, and 10. Here's how:
- Open the Windows Start menu. Type User Account Control Settings into the search and open User Account Control Settings.
- Select and move the slider to Never Notify. Then select OK.
- Restart your computer.
Go back into QuickBooks and export a report again. If the issue persists, I'd suggest contacting our Technical Support Team. I know you already contacted us, however, this is the best option we can have for them to further investigate what's causing this issue. Here's how:
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Tap Contact Us.
- Give a brief description of your issue, then hit Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- If you don't already have an account, make sure to Create a new account. We'll email you a single-use code. Enter your code and select Continue.
- If you have more than one account, select the account you want to use and then Continue.
- Click to chat with us or Have us call you.
Feel free to visit our Tax forms page for more insight s about adding and managing your tax forms.
Please touch base with us here if there's anything else you need, I'm determined to ensure your success. Wishing you and your business continued success in all that you do.
