I know this hasn't been an easy process for you, forresty84.
Let me make it up to you by making sure this gets sorted out.
The error message usually appears when add-ins versions of the office are incompatible with the newer Excel version. To fix this, I'd recommend downgrading Excel to the previous version. Here's how:
- Download and run the following file: https://files.xlstat.com/contents/officedeploymenttool_12130-20272.exe
- Then, copy/paste the following file to the location where you extracted the files in the previous step: https://files.xlstat.com/contents/Config.xml.
- Open a command prompt as an administrator. In order to do this, type cmd in the "start" menu, right-click cmd.exe, and click Run as administrator.
4. Next, go to the folder where you placed the Setup.exe and Config.xml files. To do this, you need to write the following command at the command prompt:
cd PATH TO FOLDER
Then, you can execute the following command: setup.exe /configure Config.xml
- Finally, please open Microsoft Excel and go to your account to perform an update. You will then be back to the previous version.
Beforehand, make sur your browser is updated. If you need additional assistance with the process, you can contact an IT specialist or technical support from Microsoft Team.
Additionally, I've added added these articles that'll help you file and print your W2 forms in QuickBooks Online:
I'd appreciate your patience in getting this issue resolve. Please know that we're always here to help you out.
