Thanks for the prompt response, chefsusie.
I understand that you have encountered this Compile Error in Hidden module error message after the QuickBooks update. However, as my peer mentioned above, this error usually appears when add-ins versions of office are incompatible with the Excel version.
That said, I encourage you to reach out to an IT specialist or technical support from Microsoft Team for further assistance with this issue if you haven't already.
However, if you've already reached out to them and the issue persists, I recommend contacting our Payroll Support Team. They're equipped with the necessary tools to perform a screen-sharing session to conduct further investigation into this behavior.
Regarding your other concern, we're unable to suggest an alternative specific software you can use for your payroll clients. Thus, I suggest looking for it outside the QuickBooks program if you need to.
Keep me posted if you have any other questions about filing W-2s in QuickBooks. I'll be around to assist you. Take care always.
