Great. I followed the instructions to a "T" now the payment is gone. Does not show up in QBO anywhere.
The tax side is completely locked. I was hoping to delete the whole fiscal year on sales tax and start the tax process over. But..QBO Message" This tax filing transaction was created by the system and can't be edited!"
Payment set to land on the 19th. Next day my office manager hit "match" the DoR check from the bank to the DoR (Only DoR location) for that billing. The check cleared on the 20th from the bank. QBO is totally lost because a multi-thousand dollar check exact to the penny showed up a day late.So the payment was deleted through the "Chart of Accounts" process and now its gone completely? THAT SHOULD NEVER HAPPEN. It should always fall back to the location it was generated from in the central bank it originated from. We now have 2 missing major tax payments somewhere in the system.
Is the number floating somewhere in the system? Is it offsetting another critical balance? It should never disappear if it was obtained and recorded through the bank. It should always go back to its point of origin. Therefore I am sure it is messing up another account somewhere.
Likely I will spend the next 2-5 days trying to analyze what went wrong.
