I want to ensure you can print paychecks/paystubs with the correct address, @primedirectional.
Since you've set up the location to the recent one and still get the same error message. Let me make it up to you by making sure this gets investigated further.
That being said, I recommend contacting our support team directly. They have more tools to review your payroll settings and can work with our engineers to fix this issue with sending invoices.
Here's how to reach them:
- Sign in to your QuickBooks Online company.
- Select the Help (?) menu.
- Choose the Assistant tab.
- Click the Talk to a human option.
- Select Get help from a human.
- Click either Chat with us or Have us call you button.
Additionally, let me share these articles you can utilize to help manage your paychecks/paystubs in QBO:
Keep me posted if you have other questions about printing paychecks/paystubs showing the accurate address. I'm always here to help. Stay safe always.
