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Employees and payroll
Allow me to share a few information and guide on what you'll do, @Badtgirl.
You can consider deleting and recreating the paychecks to resolve the issue. Here's how:
- Sign in to your QuickBooks Online (QBO) account.
- Click Payroll from the left menu, then select Employee.
- Select the paycheck you want to delete and click Delete.
- Choose the I understand that this action cannot be undone checkbox.
- Click Delete Paycheck to confirm.
- Once done, you can now recreate the paycheck.
However, if you can no longer recreate the paycheck, you'll need to set up a prior payroll. For more guidance, feel free to check out this article: Set up a prior payroll for QuickBooks Online Payroll.
If you're having difficulties following the steps, I suggest reaching out to our QuickBooks Payroll Support Team. This way, they can guide you with the steps through screen sharing.
Let me know if you need anything else with your payroll. We'll always be right here to help.