CCB2016
Level 1

Setting up new payroll but stuck on loading screen

Hi Folks, 

 

trying to set up payroll for the first time with a new QB online account, however I'm getting stuck on a loading screen that says. 'This might take a while...' when trying to access the employee section and on the over view I'm getting 'Something went wrong. Give us a moment, then try again' 

 

I've refreshed, logged out and back in, left it for 40 mins, still no change. Anyone have the same issue or know how to fix this issue?

 

Thanks