Good morning,
I have a client who arrived to Canada on July 2024. I filled the income tax but the Profile Software is generating the following menssage:
2040: Line 30000 for the basic personal amount does not equal to the maximum amount allowable and one of the following situations applies to your client's return:
1. If the amount is prorated due to immigrant status, a date of entry into Canada is required.
2. If the amount is prorated due to emigrant status, a date of departure from Canada is required.
352 : Line 58040 on the provincial or territorial Form 428 for the basic personal amount does not equal to the maximum allowable:
1. If the amount is prorated due to immigrant status, a date of entry into Canada is required.
2. If the amount is prorated due to emigrant status, a date of departure from Canada is required.
However I already entered the date of entry into Canada but I am receiving the same message once again. Could somebody help me about this situation. Thank you!
