Hello there, @dso0216.
This issue is recently reported and already closed. But we've got an update from AMEX and I'd be glad to share it with you.
American Express informed us that it can take up to 10 days for transactions to sync with QBO. However, if the transactions occurred over 10 days ago, I recommend scheduling a callback with our QuickBooks Customer support so they can open a new investigation about the issue.
Here's how you can schedule a callback:
- Log in to your QuickBooks account.
- Click on Help.
- Choose Contact Us.
If you have additional questions about syncing AMEX transactions, leave me a comment. I'll be right to answer them for you.
