Hello, gatehealing.
I'm sharing some details about the Error OL-222 you've encountered in QuickBooks Desktop for MAC.
This Error occurs when downloading and importing a QBO file from your bank. It shows a pop-up message on a screen like this "QuickBooks was not able to complete your request. Please get in touch with your financial institution. (OL-222) ". It looks like the issue you're experiencing is related to the format of the .qbo file or the list of Financial Institutions in QuickBooks. To fix this, you can try updating the list of Financial Institutions in QuickBooks or double-checking the format of the .qbo file you're trying to import.
To get this resolved, back up the QuickBooks company file, then make sure you've most recently updated QuickBooks Desktop to the latest release, and make sure you're on a supported version of QuickBooks. Then the file you downloaded from your bank is a .qbo file.
For more detailed steps and other troubleshooting steps, you can visit this article for more details on how to fix the Error OL 222 in QuickBooks Desktop for MAC: Fix Error OL-222 in QuickBooks for Mac.
Please get back to me if you continue to get the same results so I can look further into this. Keep safe, and have a good one!
