I had problems getting bank feeds to work last fall after the "Chase Bank (New) - All" name change thing. I contacted support, who incorrectly told me that you have to manually download QBO files and import. After hours of talking to them, I gave up and kept trying, and magically, it finally worked after dozens of tries. Fast forward to a couple of months ago, when our Chase account had to get a new credit card number. I disconnected bank feeds to set up again, and now it's not working. Everything says it is connected, but when I click "Download Transactions," it goes through the motions, and then....nothing. No error message, just no transactions downloaded. It still says the last time I updated was 2 months ago. So, I contacted tech support, and they gave me the same line about how Chase doesn't support express web connect, and I have to manually download transactions. Which I know isn't true, because it works fine right now with another company file & Chase card that I have set up. These support people DO NOT know what they are talking about, and are completely useless in fixing this problem.
