Carneil:
I am not subscribed to QuickBooks Desktop Support. I am subscribed to Intuit Full Service Payroll, but that is not applicable to this problem.
Also, like the other commentators, I am skeptical that they can fix it. It is not worth my time to experiment any more with this issue. I have already spent 8 hours on the problem. I will just live with it until Intuit fixes it.
