Hi, Gross income report! Thanks for getting back to the thread. I appreciate you for following the steps suggested by my colleague.
You're on the right track to adding the billable rate to your QuickBooks Time account. Please verify that the Billable rate was checked under Preferences so that the field will appear in the Timesheet editor window. Moreover, the system occasionally behaves unusually when the browser is full of out-of-date pages. We can generally resolve the problem by carrying out basic troubleshooting processes.
Let's begin by opening your QuickBooks Time in a private widow. The following are the keyboard shortcuts:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + P
In there, add a billable rate again by following the steps above. If it's successful, let's clear the browser's cache and cookies to start afresh. You can also use an updated and supported browser because the one you're using now may have a temporary problem with QuickBooks Time.
For more guidance about managing timesheets and tracking time entries, check out these articles:
Please comment below if you have any additional inquiries concerning billable rates. I'll be right here to offer further assistance. Have a successful year, Gross income report.
