Banking

I can help resolve this so employees' billing rate will automatically be applied to their time entries, @CivilUnrest87.

Sync issues happen when pay types aren’t mapped correctly. You'll want to make sure the billing rate is set up successfully to your employees’ profiles and match to time types in QuickBooks Time.

You can refer to the instructions below to verify if the rates are added accordingly:

1. Open your QuickBooks Online account.
2. Go to the Payroll menu, then choose Employees.
3. Select each employee.
4. Check the pay types. Make sure the billing rate is added.
5. Click Save when done.
   

You can use the Payroll Item Mapping Tool to assign the items in QuickBooks Time. Here's how:

1. Press the QuickBooks dropdown, then choose Preferences.
   
2. Click Payroll Item Mapping Tool.
   
3. Match the pay type for each employee.
4. Close the window.
5. You can re-export the time after to see the changes.

Here’s a reference that discusses several errors and their fixes when you’re importing or exporting time data: Fix an error when exporting hours between QuickBooks Time and QuickBooks.

You can always get back to this thread if you need further assistance managing your time entries. Just let me know by leaving comments below. Take care!