Hello Michelle,
This issue popped up a week or so ago for me.
- Check payments manually entered against an invoice are not showing up as matches against the bank feed.
- The bank account is the same on the payment, there are no date discrepancy issues either. Same as we have always been using the system
- When I delete the payment my staff accountant entered and enter it again exactly the same way, then it shows up as a match but it is causing massive amount of duplicated work.
Can someone please help us? Some update must have messed up an important part of the system.
Thank you,
Oz
Ozlem Eva Davis, CPA
