KJG27
Level 1

Banking

Hello,

I am not seeing the new name in my drop down list. I started a support chat and the agent stated I should upgrade to the latest Quickbooks pro to solve the problem. My quickbooks license is still valid, I should not have to do that.  How do I get American Express Bank Feed "QBDT" to appear. I have followed app the steps on the refresh my connection article. Is Express web connect not an option for my "stand alone version" of pro 2021?

Thanks