Banking

Thanks for letting us know about your banking connectivity issue, @ec80. I'm here to ensure that you'll be able to connect your Bank of America account with QuickBooks Online. 

Before we start, did you receive any error message when connecting Bank of America in your QuickBooks Online (QBO)? Any additional information would help us provide the best resolution based on the error received

In the meantime, let's start with running a manual update to refresh the connection between your bank and QuickBooks. Here's how:

1. Go to Bookkeeping, select Transactions, then select Bank transactions. 
2. Select Update. 

This updates all your connected bank and credit card accounts. The number of transactions in each account tile will increase if QuickBooks downloads new transactions. 

If the issue persists after running the manual update, please check out these articles for more troubleshooting steps: 

• What to do if you can’t find downloaded transactions in QuickBooks Online
• What to do if you get a bank error or can't download transactions in QuickBooks Online.

Also, it'd be best if you could provide the exact error message you received so I can give you an additional resolution. 

Please let me know if you need more assistance managing your bank transactions. Take care, and have a productive day.