Rasa-LilaM
QuickBooks Team

Banking

Let me clear things out for you on changing a reconciled account, Usman3.

 

As previously stated by my colleague, changing the category type won't affect your reconciliation. You'll only have an issue once you modify the amount. 

 

You can consider opening the Audit Log report to check what happened to the account. It gives you a clearer picture of your transaction history. 

 

Before we proceed, make sure you have admin rights or the access level is set to All (Standard). This is to ensure you have permission to view the activity log. 

 

To open the report:

 

  1. Go to the Gear icon at the top of your company to choose Audit Log.
  2. Click on the User drop-down and set it to All Users or select your client's name.
  3. Input the date you want to view the report.
  4. In the Events section, select the All Events button.
  5. From the list, look for the transactions you're working on.
  6. Head to the History column and click the View link to see more details.

 

For more insights into this built-in feature, see the following article. It includes a video for visual reference: Use the audit log in QuickBooks Online.

 

This link provides a list of topics that will help you through banking-related activities such as making deposits, troubleshooting banking issues, and fixing reconciliation discrepancies: Find help with bank feeds and reconciling accounts. 

 

Keep me posted if you need further information about reconciling an account or have other QuickBooks concerns. I'd be delighted to answer them for you.