Hello there, @LisaJ22. I'll gladly discuss the discontinuation of QuickBooks Desktop Mac 2020.
Yes, you're right. Once your software gets discontinued, you can no longer download bank transactions directly from the program. Also, your access to QBDT payroll services, Live Support, Online Backup, and any other add Ons will discontinue too. However, you can download it from your bank and manually import it to QBDT.
Also, please know that if you don't use the add-on services inside the program, you can continue to use your product to perform basic business-related tasks. For more information about this, feel free to check this page: QuickBooks Desktop service discontinuation policy.
In addition, if you wish to upgrade your current program to the latest version. You can visit this page to see what the latest release has to offer: What’s new in QuickBooks Desktop 2023.
@LisaJ22, if you have any additional QuickBooks-related concerns, feel free to post them here in the Community space. I'll make sure to get back to you as soon as possible. Stay safe!
