In the Payments to Deposit window, under Select View, there were two options with dropdowns. View Payment Method Type, and Sort Payments By. We seem to have lost the Sort Payments By option. It disappeared. Not recently, it's been going on for about a year. If we log out of the company file and open the sample account, the option is there.
I have contacted Intuit several times and there does not seem to be a fix that they are aware of, they don't even have anything listed about this issue. I can't believe I'm the only user affected by this. We host our company file on Right Networks. Both Right Networks and Intuit insist that it's something the other will have to fix. The issue actually began prior to cloud hosting, so that's a bunch of BS. Surely SOMEONE has seen this happen! I'm at my wits' end. Matching up payments for deposit is difficult if your report of payments is listed by sales order number, and you can't sort your payments to make selection quicker.
