Thanks for joining the thread, @BLenz1.
The troubleshooting steps that were mentioned in the previous reply are intended for QuickBooks Online users.
If you're using this product, you can follow the steps below to clear your browser's cache.
For Google Chrome:
- At the top right, select the More ⋮ icon.
- Go to Settings and click Privacy and security.
- Select Cookies and other site data.
- Click See all cookies and site data.
- Type “intuit” in the search bar to find Intuit cookies.
- Select Remove all shown or the trash can icon.
- Restart Google Chrome for the changes to take effect.
For Mozilla Firefox and Safari, proceed to the steps in this article: How to delete browser cache and Intuit-specific cookies to quickly fix issues when using QuickBooks ....
In case you're using QuickBooks Desktop, we can use QuickBooks Toolhub to fix your banking concern. This contains a set of tools to help with different types of problems in your company file.
Moreover, you can create bank rules for your online transactions in QuickBooks? To learn more about the process, see the following articles:
If you still have questions in mind, please let me know by adding a reply. I'm always here to help you again. Have a good one.
