That's an unusual behavior, @treasurer140. Allow me to help you narrow down the cause of this matter.
In the meantime, let's perform some troubleshooting steps to fix the issue. Let's start by logging in to your account using a private or incognito window. There are times the outdated or corrupted site data in the browser causes runtime and unexpected behaviors error in the program. Please refer to the shortcut keys I've listed below:
- Ctrl + Shift + N for Google Chrome
- Ctrl + Shift + P for Firefox & Microsoft Edge
- Command + Shift + N for Safari
Once you're in, head back again to deposit form. If it's able to suggest accounts again, go back to your regular browser and then clear its cache and cookies to start over fresh. Switching to other supported web browsers can be a good alternative, too.
In addition, you can check out these following articles for future references:
Please let me know how it goes. It'd be my pleasure to assist you further. Stay safe and have a good one.
