Hi there, MMM Consulting.
I appreciate you for getting back to us.
I'm here to share more information about the $2.55 amount from Square.
QuickBooks Online automatically brings in your sales and fees processed by your sales channel. It's possible that the $2.55 isn't an adjustment but a bank service fee. We can verify this by going to the Audit log report to show a change related to your connected bank accounts made automatically by QuickBooks Online.
The best source of truth if the transaction is a valid one is your bank statement. If you see the amount on your statement but not on your QuickBooks account, you can add it manually. You can follow the steps shared by my colleague above.
Also, transactions downloaded on QuickBooks will depend on your financial institution. Thus, on some days the transactions will not match automatically.
To ensure your QuickBooks transactions match your bank statement, you can reconcile it. Here's an article as your guide: Reconcile an account in QuickBooks Online.
I'll be around whenever you need help with the reconciliation process.
